Staffordshire hi-tech specialist Parker Software today announced multiple global client wins across the education sector including the University of Wales, Harvard Business School, Princeton University and the University of Michigan to name but a few.
Currently over 40 major Universities and colleges across the UK and the US have signed up to the benefits of Parker Software's Email 2DB software which helps them streamline business processes, increase efficiency and strengthen customer relations by automatically processing emails and updating databases through the use of Email2DB.
Email2DB is a product designed for businesses that receive orders, payments or any other type of regular form-based information via e-mail. It parses the e-mail message and extracts field data, which is then used to update databases. Email2DB can also send custom e-mail responses, process attachments and update Outlook Contacts.
The education sector is finding this tool particularly useful to process web forms as more and more student applications, event registrations, general enquiries and surveys are received or undertaken online. Email2DB's automatic email response and customised follow-up emails enables users to maintain regular contact and strengthen customer relations, helping to create satisfied customers, repeat custom and build a professional reputation.
The University of Wales is the latest University to sign up to the benefits of Email2DB and Dr Owen Parry, Head of Information Services at the University of Wales comments: 'At the University of Wales we use Email2DB for several purposes from creating a database to replying to emails and web forms to securely passing documents from remote organisations to specific areas of our file systems again it's a web form with an upload to a server with strong anti-virus checking. We also use this for Welsh-English translation requests internally. In addition, we have just bought some temperature monitors for our server rooms which I have set up to email alerts to the Email2DB user with a trigger to SMS to support staff mobile phones if there is an environment problem overnight or at weekends/holidays. It is an excellent product and we have found it invaluable.'
Parker Software's Business Development Manager Ian Rowley adds: 'Any business that receive orders, enquires, payments or any sort of feedback form via e-mail or online form will find Email2DB an invaluable tool. For instance. a business can receive an order via e-mail.
Email2DB will read it, extract the data and update the accounting database. Then, it will send a customized confirmation e-mail to the customer, forward the order to the order processing department and print a report. It also improves on secure electronic transactions because it allows databases to be updated away from the Web server.
Email2DB can process e-mail messages from POP3 and IMAP servers and directly from Microsoft Outlook folders. The Email2DB server runs as a system service and does not interfere with the normal e-mail flow.'
Parker Software is providing companies, large and small, with a 30-day free evaluation version of Email2DB. The evaluation software can be downloaded at www.email2db.com under the free trial section.